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The Mainframe Performance Dilemma Mainframe systems are even more business critical today than they were a decade ago. Web based direct customer access systems and services oriented architectures are making mainframe transaction processing capabilitiesmore critical than ever, while putting new strains on existing mission critical mainframe applications and dwindling mainframe IT staff. As a result of these new applications and architectures, mainframe workloads are shifting, existing applications are being extended, and new ones are being written. All the while mainframe IT staff is being called upon to provide flawless service response and immediate problem resolution for mainframe application issues. The problem is that most production service degradation issues are related to unexpected and unplanned interference between the various software components running on the production system. So no matter how good your testing, or flawless your deployment it is impossible to provide 100% problem free operations in a living breathing mainframe environment. This leaves IT staff scrambling after the fact to discover and analyze these complex interactions – in most cases waiting for the problem to surface again before it can be fixed. Bottom line: 100% problem free operations for IT infrastructure support is impossible, so IT management and operations should focus on first fault problem resolution - making sure production performance problems are caught and fixed the first time they appear. ConicIT’s solution works with your existing monitoring infrastructure to enable existing IT staff to provide just that – first fault problem resolution and a dramatic reduction in time to repair for mainframe transaction issues. |